I have bought Jura machines and accessories for more than 12 years. I purchased a frother from them two months ago and they said not warrantied if bought from store that is a dealer only if we buy directly from them. BEWARE! I will NEVER EVER purchase another Jura...Read more
We bought this ice tea maker from Bed Bath and Beyond but when a piece snapped out of the pitcher during making the tea, the company blew us off. Thank heaven for BB&B who said they would stand behind it. I hope they throw this company out of their stores. The...Read more
Capresso sold us a model 303 refurbished unit for about $45.00. It broke recently, and when we requested a warranty claim, they said we'd have to ship the unit to them in NJ. Now we're close, so I asked to drop it off there. Nope, gotta send it in. It'll cost at...Read more
I had ordered a $ 1,000 Jura espresso machine from this company, which arrived with a manufacturer's defect. Something like that can happen in today's world. I returned this machine immediately, had to pay additional shipping and insurance via UPS,and even took...Read more
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